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Privacy Policy

This Privacy Policy describes how Proofworks Technologies Pvt Ltd ("Proofwrks", "we", "us", or "our"), a company incorporated under the Companies Act, 2013, collects, uses, and protects information when you visit our website proofwrks.com. By accessing or using our website, you consent to the practices described in this policy, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

1. Lawful Basis for Processing

We process personal data on one or more of the following lawful bases, as applicable under Indian law and the Digital Personal Data Protection Act, 2023:

  • Consent — You have given us clear consent to process your personal data for a specific purpose.
  • Legitimate Use — Processing is necessary for a legitimate purpose, such as responding to your inquiries or improving our website.
  • Legal Obligation — Processing is necessary for compliance with a legal obligation under Indian law.
  • Contractual Necessity — Processing is necessary for the performance of a contract to which you are a party, such as processing a job application.

2. Information We Collect

We collect the following types of information:

Personal Data: Information that can identify you as an individual, including but not limited to your name, email address, phone number, IP address, browser type, and device information. This data is collected when you:

  • Fill out a contact form on our website
  • Apply for a position through our careers page
  • Send us an email or communicate with us directly
  • Browse our website (certain data is collected automatically)

Non-Personal Data: Anonymised or aggregated information that cannot directly identify you, including website usage statistics, page views, referral sources, and general demographic information.

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide requested information
  • Process job applications submitted through our website
  • Improve our website, products, and user experience
  • Analyse website traffic and usage patterns
  • Comply with legal obligations and enforce our terms
  • Send communications you have opted in to receive

4. Sharing & Disclosure

We will never sell, trade, or rent your personal data to any third party.

We may disclose your information in the following limited circumstances:

  • To trusted service providers who assist in operating our website and conducting our business, bound by confidentiality obligations
  • When required by law, regulation, legal process, or governmental request under Indian law, including under the Information Technology Act, 2000
  • To protect the rights, property, or safety of Proofworks Technologies Pvt Ltd, our users, or the public
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate notice

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files placed on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Analyse traffic and improve website performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionality of the website. We respect "Do Not Track" signals sent by your browser.

6. Third-Party Services

Our website may integrate with or contain links to third-party services, including analytics providers and social media platforms. These third parties have their own privacy policies governing the collection and use of your information. We encourage you to review their policies. Third-party services we may use include:

  • Website analytics services (for traffic and usage analysis)
  • Cloud hosting and infrastructure providers
  • Email communication services

7. Data Security

We implement reasonable security practices and procedures, as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal data is no longer needed, it will be securely deleted or anonymised.

9. Your Rights

Under the Digital Personal Data Protection Act, 2023 and applicable Indian law, you have the following rights regarding your personal data:

  • Right to Access — Request a summary of the personal data we hold about you
  • Right to Correction — Request correction of inaccurate or incomplete personal data
  • Right to Erasure — Request deletion of your personal data, subject to legal obligations
  • Right to Withdraw Consent — Withdraw your consent at any time for data processing based on consent
  • Right to Grievance Redressal — Lodge a complaint with us or with the Data Protection Board of India

To exercise any of these rights, please contact us using the details provided below.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information promptly.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below. Any grievances or complaints relating to the processing of personal data can be directed to:

Contact & Grievance Officer

Proofworks Technologies Pvt Ltd

Grievance Officer: The Data Protection Officer

Email: cs@proofwrks.com

We will acknowledge your grievance within 24 hours and endeavour to resolve it within 30 days from the date of receipt.

Effective Date: March 2026